Job Description

Role Overview: Midlevel finance operations role within Smith & Nephew Global Business Services (GBS) responsible for the delivery of effective and efficient finance transactional processes and controls from a GBS centre as described in the S&N Finance Accounts Payable (AP) taxonomy and in line with the Group Finance Manual, Minimum Acceptable Practices (MAPs) and Sarbanes Oxley requirements. Delivers the service to meet SLAs and KPIs and to ensure positive voice of customer feedback.

Ensures a resilient service delivery through an effective staffing structure. Develops and motivates staff and optimises attrition. Maintains Segregation of Duties or mitigating controls.

Works in conjunction with designated GBS Assistant Financial Controller (AFC) and S&N Finance Operations to ensure the alignment of transactional finance service to the respective market . Delivers the service independently from retained finance teams by interacting directly with GBS Procurement, Supply Chain, Suppliers and business stakeholders as required.

Works with Global Process Owners and other Accounts Payable Service Team Leaders from the same or other centres to standardise processes, optimize efficiency, automate systems, remove exceptions and simplify activities to deliver agreed productivity targets and to improve SLA and KPI performance end to end to upper quartile industry standards.

Please include specific internal and external relationships, product focus (if any), regulatory requirements, etc.

Responsibilities: (Please specify % amount against each responsibility)

Leads a large scale Accounts Payable team with direct oversight and accountability for their performance, productivity and quality of service delivered to ensure SLA's, and KPI's are achieved.

E2E understanding of AP processes of the business

Flawless execution of operational deliverables with control/compliance framework

Should be able to highlight improvement opportunities an existing process and driving process improvement and standardization

Manage workload requirements according to available capacity and volumes and respond to all internal stakeholder's inquiries quickly, effectively and professionally.

Actively engage with Customers to understand and address customer pain areas of a process.

Must analyse data and prepare for the business meeting and presentations.

Multiple stakeholder management

Disseminate, support & Validate SOP alignment to client standards( including process maps)

Location: Pune

Education: B Com /BBA/ MBA in finance/M. COM

Licenses/ Certifications: NA

Experience:

Should have managed AP Operations for atleast 6-8 years and have excellent domain expertise in Accounts payable process.

Understand the client accounts payable performance metrics and work closely with customer in identifying opportunities for improvement.

Team Leading experience for at least 3 years and teams of at least 10 FTE

Team player with ability to build relationships and influence team members and wider stakeholders

Excellent English communications skills written and verbal

Strong digital and Analytical Skills

Experience of SAP (ECC6), MS (Axapta) and excellent MS Excel skills

Experience in a captive shared service or Business Process Outsourcing environment

Competences: Strong analytical skills and detail oriented, Strong MS Office skills especially in Microsoft Excel, Working knowledge of SAP, Managerial Skills, Excellent communication skills, etc.

Physical Demands: Flexible to work in any shift

Travel Requirements:
10% 10-25% (if required)