P1 Job in Polycab India - Cannanore, KL, IN

P1

Year Cannanore, KL, IN, India

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Job Description

Kannur, Kerala, India

Department
Customer Support_Customer Support
Job posted on
Aug 07, 2025
Employment type
STAFF
Job Purpose

Customer Complaints
Product Installation services
Training
New product introduction
Defective products handling at warehouse
Feedback to Plant QA team members for improving product performance based on market failures/ feedback
Help develop new products
Share competitors activity taking place in the markets

Responsibilities

Primary Responsibility To attend & Resolve customer complaints To give detailed inputs about product failure and suggestion to avoid reoccurrence of the same

Secondary Responsibility To give technical training to Electricians/ channel partners & internal team members

Requirements, Skills & Competencies

Educational Qualification and Experience Degree/ Diploma in Electrical Engineering 10 yrs. experience handling customer complaints at a state level Functional Skills Knowledge of computers Ability to conduct training programs Communication skill Analytics ability * Developing E - Training modules

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Job Detail

Job Id

JD4025194
Industry

Not mentioned
Total Positions

1
Job Type:

Full Time
Salary:

Not mentioned
Employment Status

Permanent
Job Location

Cannanore, KL, IN, India
Education

Not mentioned
Experience

Year

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