Organization, Change and Workforce- Manager
Want to help clients overcome their people challenges, develop their change management strategy and build capability in their learning function? Then join our Organization Transformation / Workforce Transformation teams that are part of Human Capital practice at Deloitte.
Work you'll do
Across our service offerings, you will:
Develop broad consulting skills; gather and research data; develop pertinent and thoughtful analysis; contribute to the creation of deliverables related to learning development / change management / technology and large-scale transformations
Develop conclusions from analysis; take responsibility for creating and leading portions of deliverables
Lead and evaluate analysis to draw conclusions and develop insightful recommendations and solutions; design deliverable content
Plan and manage moderately complex engagements; structure, review, and validate analysis, recommendations, and deliverables
The Team
Human Capital (Overall)
The Human Capital Offering Portfolio focuses on helping organizations manage and sustain their performance through their most important asset: their people. Centered on five core issues, this Portfolio signifies to the market that we see Human Capital as a topic critical to the C-Suite. As we go-to-market we will show our clients that we serve more than HR organizations - from the CEO to CFO, Risk Manager to Business Unit leader--and that we deliver on our issues and help create value for our clients.
Organization Workforce and Change
The OWC practice is about transforming the organization (and the benefits providers that serve them) to support its business strategy. This involves helping our clients move from where they are today to where they need to be in the future. It could include changing the organization's culture, modernizing specific functions, re-designing the organization structure, and will require a combination of change management actions to execute the transformation. To enable our success, it will be critical to use data and insights to inform better ways of working together.
Position: Manager
Role and Responsibilities
Plan and manage complex projects and ensure timely work delivery
Lead/manage one or more teams responsible for developing and deploying user adoption programs for technical implementations, digitalization and emerging technology initiatives
Liaise with leads from other workstreams and subject matter experts
Responsible for design and execution of Organizational Change Management (OCM) activities for large-scale transformation projects including, but not limited to, training strategy, stakeholder engagement, change management, training development, communications, organization design and governance, and culture solutions that enable industry-leading clients to meet and exceed their digitalization goals
Manage resource allocation on project activities and their utilization during the project lifecycle
Structure, review, and validate deliverables, analysis, and recommendations
Own on-time completion of deliverables for your team
Ensure deliverables meet Deloitte and client quality standards
Anticipate project risks/issues and discuss mitigation strategies with senior client/project leadership; remove roadblocks for the development team
Plan and develop key project communications and regular project status tracking
Lead and manage business development efforts, including Statements of Work (SOW), proposal development, client presentations, etc.
Lead and contribute to practice development initiatives including culture building, internal community involvement, eminence, recruiting, whitepapers, etc.
Key Skills
Instructional Design
Excellent verbal and written communication
Content development and storyboarding
Creative thinking and problem solving
Client and stakeholder engagement
Foundational data analysis (MS Excel, MS Access, Tableau, etc.)
Functional knowledge (good to have)
Qualifications
Required:
Bachelor's or Master's Degree in Human Resource Management or related field
Minimum of 10 years of relevant experience in industry or consulting in learning and development/organization design/change management/digital and cloud solutions space
Previous experience on technology implementation projects (SAP, Oracle, PeopleSoft, JD Edwards, Siebel, Salesforce.com, Workday, SuccessFactors, custom solutions) in a relevant industry or consulting environment
Preferred:
Proven experience in a consulting and/or client-facing environment
Experience of working on Recording and Authoring Tools like Adobe Captivate, Articulate Storyline, Enable Now, uPerform, UPK, etc.
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