Job Description

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Department Overview

S&P Global WSO is an industry leader in leveraged loan and high-yield solutions and provides comprehensive products and services for portfolio management, administration, reporting, and analysis.

Position Summary

S&P Global is seeking an experienced and self-motivated individual to manage both client relationships within the Portfolio Management Services group, as well as manage a team of Individual Contributors responsible for daily execution. The successful candidate will be responsible for managing client-driven strategy and client support throughout multiple aspects of the business. Additional responsibilities include coordination of issue resolution, training, reporting, keen understanding/presentation of the clients\' business structure, product pipeline, and market footprint. This individual will help set the vision of our team, as well as the daily tone of positive client experiences.

Duties & Accountabilities

Responsible to manage a team of 15 people for Quality Control business with in WSO Operations

Responsible for client task management as it relates to daily deliverables, product improvements, the strategic roadmap, and the prioritization of these expectations

Manage performance feedback of each team member through coaching/training by way of quarterly assessments, frequent one-on-one conversations and shared client interaction

Help source, recruit, and retain top talent

Understand and communicate career path/progression to each team member

Ensure the team meets or exceeds internal and external metrics

Create proper controls mechanism within the team to avoid any BAU misses and data breaches

Represent trade settlement across business

Complete special projects as assigned

Work with different department to identify cross training opportunities and bringing efficiency

Flexible to move within the department if required

Business Competencies

Education and experience

MBA - Finance /BBA or equivalent experience

Finance Major preferred

Commercial awareness

Syndicated Lending

Banking or investment industry experience

Customer relations experience

Management requirements

8-10 years of tangible experience managing a team of individual contributors in the financial services industry

Shift Timings

Night Shift

Personal Competencies

Personal impact

Strong work ethic - organized, detail oriented, analytical, task driven

Technical awareness through software applications

Adept at building strong client relationships with an emphasis around overall client execution

Communication

Strong verbal and written communication skills are required.

Teamwork

Strong leadership qualities around team participation and dynamic

Sets a tone and vision for your team

Company Overview

S&P Global harnesses deep sources of information, analytics and expertise to forge solutions for the industries and markets that drive global economies. Our company partners with clients in business, finance and government to provide the unrivalled insights and perspectives that lead to well-informed, confident decisions. We call this The New Intelligence.

S&P Global serves more than 50,000 key customers in more than 140 countries, including 80 percent of the Fortune Global 500. We help decision makers apply higher-level thinking to daily tasks and strategic issues across a host of industries and disciplines including energy, finance, automotive, engineering, technology, maritime and trade, aerospace and defense, chemical, and economics and country risk.

Headquartered in London, S&P Global (Nasdaq: SPGI) is committed to sustainable, profitable growth



Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law.

202 - Middle Professional (EEO Job Group) (inactive), 20 - Professional (EEO-2 Job Categories-United States of America), OPRTON202.2 - Middle Professional Tier II (EEO Job Group)

Job ID: 293591
Posted On: 2023-12-04
Location: Gurgaon, Haryana, India

S&P Global