Job Description

Key Responsibilities

Manage and coordinate day-to-day outpatient operations. Supervise OP teams and ensure assigned tasks are completed efficiently. Schedule and monitor doctors' OP clinics, ensuring minimal disruptions. Act as the primary point of contact between doctors, staff, and patients for outpatient services. Monitor patient flow and appointment schedules for efficiency and accuracy. Handle escalations, resolve issues, and maintain high patient satisfaction. Maintain records, reports, and compliance related to outpatient care. Collaborate with administration, clinical, and support teams for seamless service delivery. Identify process gaps and suggest improvements in outpatient operations.

Requirements

Bachelor's degree in Healthcare Administration, Hospital Management, or a related field (Master's preferred). Prior experience (3-5 years) in hospital/clinic outpatient or healthcare operations management. Strong leadership and people management skills. Excellent communication and interpersonal abilities. Proficiency in using hospital/clinic management software and scheduling tools.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits:

Health insurance Provident Fund
Experience:

Hospitality: 2 years (Required)
Location:

Teynampet, Chennai, Tamil Nadu (Required)
Work Location: In person