The Outlet Incharge is responsible for overseeing the day-to-day operations of the outlet, ensuring smooth customer service, proper inventory management, staff supervision, and achieving sales and operational targets of Posh Wedding Rental.
Key Responsibilities
Outlet Operations
Manage daily operations of the outlet efficiently.
Ensure smooth customer service and handle escalations.
Monitor rental order processing, delivery, and return procedures.
Sales & Customer Service
Achieve monthly sales and revenue targets.
Provide excellent service to walk-in and online customers.
Build strong relationships with clients to encourage repeat business.
Staff Management
Supervise sales staff, billing staff, and support staff.
Ensure staff adherence to company SOPs, dress code, and discipline.
Conduct daily briefing and allocate duties to the team.
Inventory & Cash Handling
Monitor stock levels, rental items, and asset movement.
Ensure proper billing and cash collection at the counter.
Maintain records of daily sales, cash deposits, and expenses.
Compliance & Reporting
Ensure adherence to company policies, safety standards, and SOPs.
Submit daily/weekly reports on sales, cash, and stock.
Report any operational challenges to higher management.
Qualifications & Skills
2+ years of experience in retail / rental business / outlet management.
Strong leadership, communication, and customer service skills.
Knowledge of billing, cash handling, and inventory management.
Ability to manage a team and meet deadlines under pressure.
Key Attributes
Leadership & decision-making ability.
Positive attitude and customer-focused approach.
Problem-solving and conflict management skills.
Accountability and integrity in handling cash & company property.
Job Type: Full-time
Pay: ₹14,000.00 - ₹15,000.00 per month
Work Location: In person
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