Job Description

Designation: Outbound Sales Representative Location: Bangalore (Silk Board, HSR Layout)Experience: 6 months - 3 years in a high-volume outbound sales, telesales, or professional call center environment.Qualification: Graduate in any disciplineAbout the Client: Our client is a rapidly expanding, disruptive comfort-tech brand that has successfully revolutionized the sleep and relaxation industry using its proprietary SmartGRID technology.- They offer a premium portfolio of products, including advanced mattresses, luxury recliners, ergonomic office chairs, and specialized bedding accessories, all designed to significantly enhance comfort and postural support. - With a robust and growing digital footprint and strategic expansion of their physical retail presence, this company is actively redefining the future of comfort for the modern Indian consumer.The Opportunity :- Drive Digital-to-Retail Conversion. We are seeking an enthusiastic, results-oriented Sales Development Representative (SDR) to join a high-growth team at the forefront of the comfort-tech revolution.- This critical role involves proactively engaging potential customers who have shown interest via digital channels, promoting innovative comfort solutions, and driving high-value store walk-ins through consistent follow-up and relationship-building.Core Responsibilities & Performance Metrics: This role is defined by activity and results, focusing on driving the sales pipeline:Focus Area Key Activities & DeliverablesOutbound Engagement : Execute a minimum of 140 connected outbound calls per day using the click-to-call system.Time Management : Maintain a minimum of 2 hours and 45 minutes of effective talk time daily to maximize customer connection.Pipeline Acceleration: Conduct systematic initial and follow-up outreach to qualify leads and secure store walk-in appointments, directly impacting sales conversion.Product Expertise : Articulate product benefits, technology differentiators, and current promotional offers with confidence and persuasive clarity.Data Integrity : Ensure meticulous, up-to-date call records and CRM entries for accurate lead status tracking and reporting.Inter-Team Coordination : Collaborate seamlessly with physical retail store teams to hand off qualified leads and ensure accurate appointment and conversion tracking.Goal Achievement : Consistently meet and exceed demanding daily, weekly, and monthly activity and sales targets.Candidate Requirements : - Linguistic Proficiency : Exceptional fluency in English is required, along with proficiency in one or more key South Indian languages (Kannada, Telugu, Tamil, or Malayalam).- Communication Mastery : Demonstrated excellent verbal communication and advanced persuasion skills honed in a sales context.- Mindset : Highly goal-oriented, resilient, and energized by a fast-paced environment and high-volume outbound activity.- Relevant Experience : Prior experience in retail telesales or a role focused on generating physical store visits/walk-ins is strongly preferred. (ref:updazz.com)

Skills Required