Job Description

Job Title: Associate - Telesales

Department: Telesales

Location: Noida

Reporting To: Team Leader - Telesales

CTC: ?22,000 per month (?18,000 in-hand)

Experience: 6 Months to 1 Year (Internships will be considered)

Qualification: Minimum 12th Pass or Graduate in any discipline

Preferred Background:

Must have prior experience in BPO sales (Insurance, Telecom, or any Outbound/Inbound sales process)

Exposure to target-driven roles is essential

Job Summary:

As a Telesales , you will be responsible for promoting and selling healthcare plans and services through outbound calling. The role demands strong communication, persuasion skills, and a customer-centric approach in a high-performance sales environment.

Roles and Responsibilities:

Make outbound calls to potential customers to promote and sell DocOnline's healthcare plans and value-added services.

Assess customer health and financial needs to recommend suitable healthcare plans, focusing on high-ATS products and EMI-based offerings.

Explain the features, benefits, and pricing of plans clearly to customers while addressing queries and building trust.

Maintain and nurture customer relationships through timely follow-ups, issue resolution, and support during the onboarding process.

Accurately log sales interactions and lead statuses in the CRM system, maintaining data integrity.

Share daily/weekly updates with the Team Leader on conversion progress, objections encountered, and feedback from prospects.

Online Doctor Consultations

SmartSave

Chronic Care Management

Mental Health Services, and more.

Required Skills and Experience:

6 months to 1 year of tele-sales experience, ideally in healthcare, insurance, or fintech sectors

Proven ability to achieve or exceed sales targets and KPIs

Fluent in Hindi and English; knowledge of any regional language (e.g., Telugu, Tamil, Malayalam, Marathi, Gujarati, Kannada) is a plus

Strong objection handling and persuasion skills

Customer-first mindset with excellent interpersonal skills

Fast learner with an interest in evolving digital healthcare solutions

Job Type: Full-time

Pay: ₹20,000.00 - ₹22,000.00 per month

Language:

Hindi (Preferred) English (Required)
Work Location: In person