Outbound Call Agent

Year    DL, IN, India

Job Description

Job Title:

Outbound Call Agent

Location:

On-site - [ Dwarka, New Delhi]

Shift:

Night Shift (US/Canada Process)

Job Type:

Full-time

About the Role:



We are looking for a confident and motivated Outbound Call Agent to join our on-site team. The role involves calling potential and existing customers, explaining products and services, generating leads, and assisting the sales team with closures.

Key Responsibilities:



Make outbound calls to prospective or existing customers during the night shift (US/Canada time zone). Clearly explain company products, offers, and services. Understand customer requirements and provide appropriate recommendations. Maintain accurate call logs, lead details, and follow-up records. Meet daily and monthly targets for calls, conversions, and lead quality. Coordinate with the internal sales and support teams for smooth follow-ups. Maintain a polite, professional, and positive communication style throughout.

Requirements:



Minimum 1 year of experience in outbound calling or tele-sales (international process preferred). Excellent spoken English with a clear and confident tone. Comfortable working in night shifts (US/Canada hours). Strong communication and persuasion skills. Basic computer knowledge - CRM, Google Sheets, or Excel. A self-driven attitude with a focus on achieving targets.

What We Offer:



Fixed monthly salary plus attractive performance incentives. Friendly and supportive team environment. On-site training and growth opportunities. Stable long-term role in an international calling process.
Job Types: Full-time, Permanent

Pay: ₹11,351.17 - ₹25,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4433380
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    DL, IN, India
  • Education
    Not mentioned
  • Experience
    Year