Job Description

Opportunity

About Maersk

For over a century, Maersk has been at the forefront of global trade, pioneering innovation and redefining what's possible in logistics. Today, we continue to set new benchmarks in efficiency, sustainability, and excellence through transformation and technology.


At the heart of Maersk is our belief in diversity, collaboration, and continuous learning. With a workforce of more than 100,000 colleagues across 130 countries, we strive to reflect the customers we serve and shape the future of global logistics together.


Join us as we leverage cutting-edge technologies and unlock opportunities worldwide. Together, we'll chart a course toward a smarter and more sustainable future.

What We Offer

Impact:

Contribute directly to the success of Maersk's global operations.

Opportunity:

Grow personally and professionally with structured career development.

Innovation:

Be part of a forward-thinking team that embraces change and new ideas.

Global Exposure:

Work with diverse teams and gain insights into international business practices.

Balance:

Enjoy flexible working arrangements designed to support work-life harmony.

Role Overview: Customer Experience Process Manager

We are looking for an experienced

Customer Experience Delivery Manager

to lead the end-to-end customer journey--from booking to delivery--including documentation and issue resolution. This is a strategic leadership role requiring a strong customer-first mindset, operational expertise, and the ability to drive team performance across multiple global regions.


The ideal candidate will bring

8-10

years of professional experience

,...


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