Job Description

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for

clients

.

Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and

expertise

in data, technology, and AI.

Inviting applications for the role of

P

rocess

D

eveloper

, Order to Cash

We are looking for someone with

deep

understanding and ability to perform day-to-day operations while

maintaining

SLA. Solving queries related to cash application and coordinating with customer

Responsibilities

Making collection calls to

the customers

, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.

Identify and rectify unidentified cash and manage

end to end

process of Cash applications.

Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in

a timely

,

accurate

, and confidential manner.

Follow up on customer/internal disputes, customer

questions

and working between departments to get a resolution.

Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund

Qualifications

Minimum qualifications

Graduate in Commerce (

B.Com

)

Meaningful Experience

Preferred qualifications

Strong Interpersonal Skills (verbal and written)

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.

Get to know us at

www.genpact.com

and

on

X

, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants

are not required to

pay to

participate

in our hiring process in any other way. Examples of such

scams

include

purchasing

a 'starter kit,' paying to apply, or

purchasing

equipment or training.

JobProcess Developer

Primary LocationIndia-Hyderabad

ScheduleFull-time

Education LevelMaster's / Equivalent

Job PostingJun 2, 2025, 4:26:43 AM

Unposting DateOngoing

Master Skills ListOperations

Job CategoryFull Time