Job Description

1. Manage and update OTA platforms (e.g., Booking.com, Expedia) to ensure rate, availability, and content accuracy.

2. Monitor and maintain rate parity across all distribution channels.

3. Implement and adjust promotional offers in coordination with the Revenue Manager.

4. Optimize OTA listings for visibility through enhanced content, photos, and SEO techniques.

5. Analyze OTA performance reports and track KPIs like occupancy, ADR, and conversion rates.

6. Collaborate with OTA account managers to drive strategic campaigns and increase bookings.

7. Respond to guest reviews on OTA platforms promptly and professionally.

8. Coordinate with the marketing team to align OTA promotions with broader digital strategies.

9. Stay updated on competitor activity and suggest pricing or promotional adjustments.

10. Ensure seamless integration between the channel manager, PMS, and OTA systems.

Qualifications

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Bachelor Degree in Hotel Management

Additional Information

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The OTA Executive is responsible for managing and optimizing the performance of Online Travel Agency (OTA) channels for De Soul Sante Hotels Resorts. This role involves maintaining accurate content, monitoring rate parity, maximizing online visibility, and driving direct bookings through strategic channel management. The OTA Executive plays a critical role in aligning digital sales strategies with revenue goals.