Job Description

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We are seeking a proactive and skilled Service Delivery with a strong understanding of IT OT infrastructure and project management to oversee the lifecycle of demand requests DMND and projects within our Site infrastructure team In terms of delivery OT at Site Infrastructure has three main focus OT Box new deployment and revamping through DMNDs OT Node new deployment Any other OT related DMNDs new VM creation site architecture design audit

Key Responsibilities:

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OT Box new deployment and revamping Responsible of the deployment of OT boxes Frame quote and assign DMND to OT Solution Experts within the site infrastructure team considering scope DMND complexity knowledge and capacity of each OT SE Assign DMND to other Service Lines OT experts or Demand Manager Make sure that all key Service Lines are included in the Demand Actively participate in DDS weekly meetings challenging DDS and business on the expected day to day timeline and infrastructure prerequisites Inform and communicate to DDS and business key deployment milestones customer SPOC Follow up the entire OT box deployment process with other Service Lines Overview the global DMND realization escalate any risks difficulties delays to the OT Deployment Coordinator during weekly meetings OT Node Project Construct maintain timeline construction for future deployments with DDSs through weekly meetings Assign Site Infrastructure resources to each deployment Coordinate with other Service Lines on resources allocation Escalate any risks difficulties delays to the OT Deployment Coordinator during weekly meetings Other OT related DMNDs Frame quote and assign OT DMNDs to the right stakeholders among GIO Service Lines Liaise with Business Partners regarding missing information on specific DMND cost modifications urgent DMND screening requests and customer updates Communicate with clients regarding specific DMND information new processes technical solution advice process advice and solution delivery delays Overview the global DMND realization escalate any risks difficulties delays to the OT Deployment Coordinator during weekly meetings Specific Manager Topics Address urgent topics as assigned by the manager Prepare and deliver occasional presentations on specific topics

Technical Requirements:

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Proven experience in demand management or project coordination in IT domains infrastructure security etc Experience in OT is a plus Good knowledge of security firewalls network switches and system VMs servers assets Good knowledge of standards and regulations related to OT systems Strong organizational and prioritization skills Excellent communication and stakeholders management abilities both internal and external Proficiency in tracking and reporting on multiple concurrent demands Ability to work effectively in cross functional and geographically distributed teams Familiarity with best practices within project management methodologies and tools ITIL knowledge is nice to have

Preferred Skills:

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Domain->Network->Data networking WAN technologies,Domain->Network->Network Security Applications,Domain->Network->Network Security Firewall & Policies,Domain->SDN-NFV->Software Defined WAN( SDWAN),Technology->Networking->Routing technologies,Technology->Network-LAN/WAN-Switches/Routers->Juniper-Network-LAN/WAN,Technology->Network-Load Balancer->F5->Load balancer