Job Description

Key Responsibilities:


Monitor and analyze online mentions of the brand and respond to customer inquiries and

feedback promptly.


Generate positive reviews from recently certified students


Develop and implement ORM strategies to enhance the brand's image and mitigate

negative feedback.


Collaborate with the social media team to create engaging content that aligns with our

brand voice.


Track and report on ORM metrics, providing insights and recommendations for

improvement.


Stay updated on industry trends and best practices in online reputation management.

Qualifications:


Bachelor's degree in Marketing, Communications, or a related field.


Proven experience in social media management and ORM.


Excellent communication and interpersonal skills.


Strong analytical and problem-solving abilities.


Familiarity with social media analytics tools and monitoring platforms

Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹400,000.00 per year

Benefits:

• Provident Fund

Schedule:

• Day shift

Application Question(s):

• Current CTC

• Willing to relocate to Bangalore


Experience:

• ORM Associate: 1 year (Preferred)

Work Location: In person