to manage the smooth transfer of order data from our CRM system into our ERP software. This person will play a key role in ensuring that every order received from the sales team is entered correctly, completely, and on time -- without any errors.
If you enjoy working with data, have a good eye for detail, and take pride in accuracy, this role is for you.
Key Responsibilities
Enter customer order details from the CRM into the ERP system accurately and promptly.
Verify that all product, pricing, quantity, and customer information matches the CRM before confirming entries.
Coordinate with the sales team for any missing or unclear order details.
Double-check all entries to ensure data accuracy and consistency across systems.
Generate and share order confirmation reports or summaries when required.
Maintain proper digital records of orders and updates in both systems.
Support the accounts and dispatch teams by ensuring all order data is clear and updated.
Requirements
Good computer literacy and typing accuracy.
Basic knowledge of ERP or CRM software (training will be provided).
Strong attention to detail and focus on accuracy.
Ability to manage repetitive data tasks with speed and consistency.
Good communication and coordination skills with internal teams.
Minimum education: Graduate or equivalent.
Preferred Skills
Experience with data entry or order processing in jewellery, manufacturing, or retail industries.
Familiarity with Zoho, SmartJewel (Gati), or any other ERP/CRM platform.
Why Join Us
You'll be part of a growing team that ensures every order -- from creation to completion -- runs seamlessly.
* Your accuracy will directly impact customer satisfaction and the efficiency of the entire operations team.
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