Preferably from Coimbatore or who are willing to relocate
Job Summary:
Would be responsible for managing the entire order fulfilment process from receipt of a customer order to delivery, including order processing, inventory management, production scheduling, and shipment coordination, ensuring timely and accurate delivery while adhering to company standards and customer requirements.
Roles & Responsibilities:
Order Processing:
Receive and review customer purchase orders for accuracy and completeness.
Enter orders into the company's ERP system, including customer details, product specifications, and delivery deadlines.
Verify inventory availability and allocate stock to orders.
Communicate with customers regarding order status and any potential delays.
Production Scheduling:
Collaborate with production planning to ensure timely manufacturing based on order priorities.
Monitor production progress and address any potential issues that may impact delivery timelines.
Manage order backlogs and prioritize production based on customer needs.
Logistics Coordination:
Coordinate with shipping carriers to arrange timely delivery.
Generate shipping documents including packing slips and invoices.
Track shipments and resolve any delivery issues.
Inventory Management:
Monitor inventory levels to ensure sufficient stock for order fulfilment.
Identify and address potential stock shortages by coordinating with purchasing department.
Customer Service:
Respond to customer inquiries regarding order status and address any concerns.
Build and maintain positive relationships with customers through proactive communication.
Required Skills and Qualifications:
Bachelor's degree in business administration, supply chain management, or related field preferred.
1-3 years of experience in order processing or logistics within a manufacturing or distribution environment
Proficiency in ERP systems (SAP, Oracle, etc.) for order entry, inventory management, and reporting.
Soft Skills:
Excellent communication and interpersonal skills
Strong organizational and time management abilities
Attention to detail and accuracy
Ability to work independently and as part of a team
Problem-solving and decision-making skills
Job Type: Full-time
Pay: ₹25,000.00 - ₹30,000.00 per month
Benefits:
Cell phone reimbursement
Health insurance
Leave encashment
Life insurance
Provident Fund
Work Location: In person
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