Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
Being the bridge between sales team and the order processing team and ensuring the all the information regarding the order to be passed on correctly.
Handling ZOHO CRM's internal order module and ensuring the correct information is entered in the system along with all the amendments.
Preparing client and supplier documentations like proforma invoice, commercial invoice, packing lists.
Should be able to Establish and enhance relationships with Vendors.
Should be able to reach out to the Vendors via calls and emails to process orders and ensure timely delivery.
Address inquiries, resolve issues, and provide accurate information regarding the complete order cycle with a customer-oriented mindset.
Collaborate with internal teams, including logistics and sales, to ensure seamless customer experiences.
Who Are We?
Raptor Supplies is a leading e-commerce portal offering more than 7,50,000 high-quality MRO products and industrial supplies to SMEs, and large corporate and public-sector organizations in the UK, Ireland, Europe, the Middle East, Africa and Asia. The company's offerings include a broad range of abrasives, cleaning tools, electrical equipment, fasteners, hand tools, hardware, lab supplies, lighting solutions, material handling and machining tools from more than 2400 renowned brands across the globe.