Job Description

Responsibilities

Process daily online orders and ensure accurate entry in systems Coordinate with warehouse for picking, packing, and dispatch Schedule pickups with courier partners and track shipments Update order status on Shopify and internal sheets Maintain daily logs for orders, returns, and exchanges Resolve delivery issues like delays, RTO, or lost shipments Support inventory updates after dispatch Ensure packaging and QC checks are followed

Requirements

1 to 2 years of experience in order processing, ecommerce operations, or back office Basic knowledge of Shopify, Uniware, Shipway, Shiprocket or other courier dashboards Good Excel and data entry skills Strong accuracy and attention to detail Ability to handle daily order volume with speed Good communication and coordination skills Problem solving approach and reliability in daily tasks

Good to Have

Experience in jewellery or fashion ecommerce Knowledge of marketplace operations like Amazon and Myntra Understanding of RTO reduction practices Ability to create simple daily and weekly reports
Interested candidates aply to this job post and then share their resume directly to the manager on whatsapp at 9967202201

Job Type: Full-time

Pay: ?16,000.00 - ?20,000.00 per month

Application Question(s):

Do you know basic excel functions like Vlookup, Pivot table etc?
Experience:

ecommerce order processing: 1 year (Preferred)
Language:

English (Preferred)
Work Location: In person