to support our growing jewelry business. This dual-function role involves managing and following up on customer and wholesale orders while ensuring precise and timely data entry into our ERP system. The ideal candidate should possess strong typing skills, a basic understanding of jewelry or ERP systems (preferably
E-JEWELS ERP
), and a proactive approach to communication and coordination.
Key Responsibilities
Enter and maintain accurate order data in the
E-JEWELS ERP
system
Follow up on pending orders with production, quality assurance, and dispatch teams
Ensure all orders are correctly priced, complete, and delivered within timelines
Coordinate with internal departments to track order status and escalate delays as needed
Maintain organized and up-to-date records of all orders, communications, and changes
Assist in generating invoices, shipping labels, and order-related reports
Handle basic customer communication related to order status and queries
Support general administrative and data entry tasks as assigned
Qualifications & Skills
Minimum qualification: High school diploma or equivalent
1-2 years of experience in data entry, order processing, or back-office operations
Familiarity with ERP systems; experience with
E-JEWELS ERP
is a strong advantage
Basic knowledge of jewelry industry terminology is preferred
Excellent typing skills with high accuracy
Strong communication and coordination abilities
Well-organized and capable of handling multiple tasks under deadlines
What We Offer
Stable, full-time employment with growth opportunities
Training and support on ERP systems and internal processes
Friendly, team-oriented work environment
Opportunity to build a long-term career in a growing jewelry company
Job Types: Full-time, Permanent
Pay: From ?18,000.00 per month
Work Location: In person
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