Job Description

Job description:

We are looking for a reliable and detail-oriented

Order Follow-Up cum Data Entry Operator

to support our growing jewelry business. This dual-role position involves tracking and managing customer/wholesale orders while ensuring accurate data entry into our ERP system. The ideal candidate should have good typing skills, knowledge of jewelry or ERP software (preferably E-JEWELS ERP), and a proactive approach to follow-ups and coordination.

Key Responsibilities:

Enter and update order data accurately in the E-JEWELS ERP system Follow up on pending orders with production, QA, and dispatch teams Ensure orders are complete, correctly priced, and meet delivery timelines Coordinate with internal departments to track order status and escalate delays Maintain detailed records of all orders, communications, and updates Assist with generating invoices, shipping labels, and order reports Handle basic customer communication regarding order status or queries Support additional admin or data entry tasks as required

Qualifications:

High school diploma or equivalent; additional computer or admin training is a plus 1-2 years of experience in data entry, order coordination, or back-office operations Familiarity with ERP systems; E-JEWELS ERP experience preferred Basic understanding of jewelry products and terminology is an advantage Strong typing skills with high accuracy Good communication and coordination skills Ability to stay organized and meet deadlines in a fast-paced environment

What We Offer:

Stable, full-time employment Training and support for ERP and internal processes Friendly and collaborative work environment Opportunity to grow within the company

Timing:

09:00 to 07:30

Job Types: Full-time, Permanent

Pay: From ?18,000.00 per month

Work Location: In person