Job Description

Role Overview

We are looking for a detail-oriented and proactive

Order Coordinator (male only)

to manage end-to-end order processing for our fashion e-commerce brand. The role requires working in the

night shift (6:00 PM - 3:00 AM)

and close coordination with internal teams, vendors, logistics partners, and customers to ensure timely order fulfillment and a smooth post-purchase experience.

Key Responsibilities

Process and manage daily customer orders across e-commerce platforms Coordinate with warehouse, production, tailoring, vendors, and logistics teams Track order timelines and proactively flag delays or issues Communicate order updates to customers via email/WhatsApp Handle international orders and customer communication Manage returns, exchanges, alterations, and order modifications Maintain and update order tracking sheets and internal reports Support the customer service team during sales, festive seasons, and high-volume periods Ensure accurate documentation for shipments and deliveries

Required Skills & Qualifications

1-3 years of experience in the

fashion industry

Strong organizational and multitasking skills Good written and verbal communication in

English

Experience with ethnic wear or made-to-order fashion Exposure to international customers and shipments Working knowledge of

Excel / Google Sheets

Familiarity with e-commerce platforms is an advantage Ability to work under tight timelines and handle peak-season pressure Problem-solving mindset with attention to detail

Interested MALE candidates can share their CVs on WhatsApp at 7011779791 for an immediate response.

Job Type: Full-time

Pay: ?25,000.00 - ?35,000.00 per month

Work Location: In person