Job Description

Oracle Retail Applications - RMS, RPM, ReSA, SIM, Allocations, Retail Planning, Retail Finance

Key Responsibilities

Provide functional and technical support for Oracle Retail applications covering Retail Merchandising System (RMS), Retail Price Management (RPM), Retail Store Inventory Management (SIM), and Retail Sales Audit (ReSA), Allocations, Retail Planning, Retail Finance. Troubleshoot and resolve production incidents and service requests related to Oracle Retail applications, ensuring timely resolution and no-to-minimal business disruption. Perform root cause analysis to identify recurring problems and implement permanent solutions. Regular system performance monitoring and tuning to ensure the performance and availability of Oracle Retail applications. Assist in the deployment of application patches and configuration changes. Maintain documentation on issue resolution and configurations. Participate in 24/7 shift duration on rotation
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