Job Description

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Responsibilities

Monitor and triage incoming incident and requests Monitor and triage incoming Security request changes Provide frontline application support and troubleshooting expertise for JD Edwards and associated third-party bolt-on applications Provide general business /JDE functional support Implementation of JDE requirements following client change control processes as directed by (Senior Consultants, Account Lead, Service Delivery Manager, ETC) Provide end user support on JDE processes Assist with development of end user documentation where required Support the configuration, testing, and deployment of 3rd party applications related to the ERP system Assist with Development and support customized forms for specific needs of Client.

Must have Skills and Qualifications

Qualification in Finance, Computer Science or a related field (Finance, Engineering, Mathematics, etc.) 10+ years of experience working with JDE applications as a functional consultant or Business / systems analyst specializing on JDE Finance, Sales and Distribution modules 5+ years of experience working on a high-volume helpdesk team Recent, relevant, hands-on experience supporting JDE users Relevant experience in the following JD Edwards Financial modules/functional areas - General Ledger, Accounts Payable, Accounts Receivable and Fixed assets and Sales and Distributions module Post implementation support

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