Job Description

? Provide day-to-day support of the Oracle HCM Cloud Payroll Functional, must have

experience in UK/US Payroll

? Should have good experience in Payroll end of year processes.

? Responsible for configuration changes and/or enhancements to the Oracle HCM Cloud

application

? Learn about Oracle HCM Cloud releases and patches and communicate changes to key

individuals

? Responsible for testing upgrades, patches, configuration changes, impact analysis to ensure

the stability of the application

? Act as an Oracle HCM Cloud subject matter expert by providing best-practice guidance

on HCM business processes

? Establish open, fluid, and timely communications with all interested parties, stakeholders,

and project teams

? Mentor associates and foster a learning and growth environment

? Work directly with customer to analyze and document problem, recommend solution,

initiate corrective actions, follow up on problem resolution and inform customer of status

? Responsible for adhering to the current project management methodology while influencing

best practices, process improvements, and procedures

? Adhere to the ticket management guidelines to ensure consistency in both communication

and process in all client interactions

? Interfaces with the customer to understand the customer's overall objectives and

requirements

? Update configuration workbooks when necessary

? Participate in internal and client knowledge transfer sessions

? Proactively review data and deliverables for issues and escalates as appropriate

? Liaise with Oracle and 3 rd party vendors for product/integration issues

Job Types: Full-time, Permanent

Benefits:

Health insurance Provident Fund Work from home
Work Location: Remote