Job Description

About Conneqtion

Conneqtion Group is a trusted Oracle Cloud Infrastructure (OCI) & Oracle SaaS Implementation Partner, dedicated to helping businesses implement cutting-edge digital solutions in ERP, AI & Analytics. With a strong presence in EMEA, APAC and NA, our consulting and services firm specializes in Oracle technologies. Our experienced team excels in Oracle Cloud implementation, utilizing the OUM methodology to deliver innovative transformations for our clients. Conneqtion Group has successfully provided Oracle professional services to over 50 SMEs and large-scale enterprises, driving efficiency and growth through tailored digital solutions. At Conneqtion Group, we harness innovation to bring about meaningful change for our clients, ensuring their systems are optimized for peak performance and future growth.

Key Responsibilities

Provide L1/L2/L3 functional support for Oracle HCM Core HR and Absence Management modules. Analyze and resolve incidents, service requests, and issues raised by business users. Perform root cause analysis and propose permanent fixes to recurring issues. Collaborate with Oracle Support to manage SRs and ensure timely resolution. Handle minor enhancements, change requests, and system configurations. Participate in Oracle HCM implementation and upgrade activities, ensuring knowledge transfer into support. Work with technical teams for integrations, reports, and data-related fixes (OTBI/BIP/HDL). Prepare functional documentation, training materials, and knowledge base articles. Stay updated with Oracle HCM quarterly releases and apply relevant changes in the support environment.

Required Qualifications

Bachelor's degree in Computer Science, Information Technology, HR Systems, or a related field. 4-5 years of experience in Oracle HCM Cloud with strong focus on Core HR and Absence Management. Proven expertise in both implementation and post-production support. Strong understanding of HR processes, data management, and compliance. Experience with Oracle HCM security, personalization, and reporting tools (OTBI/BIP). Excellent problem-solving, communication, and stakeholder management skills. Experienced in Redwood personalization using Visual Builder

Preferred Skills

Oracle HCM Cloud certification(s) in Core HR and/or Absence Management. Knowledge of other Oracle HCM modules (e.g., Payroll, Talent Management, Learn). Hands-on with data migration (HDL/HSDL)

Conneqtion's Diversity & Inclusion Statement

At Conneqtion, diversity and inclusion are at the heart of our culture. As an equal opportunity employer, we take pride in fostering a workplace where everyone is valued and respected. Our DEI initiative is dedicated to promoting equality, embracing diversity, and creating an inclusive environment for all. We believe that a diverse workforce drives innovation and success, encouraging applicants from all backgrounds, including different races, ethnicities, religions, genders, sexual orientations, abilities, and experiences. To empower our global team, we offer flexible work arrangements, mentorship, career mobility, and continuous learning opportunities. At Conneqtion, employment decisions are based on merit, ensuring a fair and inclusive hiring process for all.