Job Description

Eye check-up & dispensing

Following the 12-step Optometry process at Lenskart, during the eye check-up Sharing the prescription clearly and educating the customer about single vision and progressive lens while recommending the appropriate lens and/or frames Performing a quality check of the lenses fitted before handing over the product to the customer

Product recommendation

Presenting the customer with an optimal selection of products based on customer preferences Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions

SOP adherence

Achieving the assigned target for work, eye-test conversion, returns; and following all SOPs Post making dispensing, coordinating with the customer for product pick-up, after receiving due communication from the warehouse. In case of returns, he/she is expected to understand the reason and try to resolve the same to control the return percentage.

Job Types: Full-time, Permanent, Fresher, Internship

Pay: ₹18,000.00 - ₹30,000.00 per month

Benefits:

Paid sick time Paid time off Provident Fund
Schedule:

Day shift Morning shift Rotational shift
Supplemental Pay:

Commission pay Overtime pay Performance bonus Yearly bonus
Work Location: In person