Job Description

Take a leadership role for Operations IT on major SAP change programs to lead other SAP business analysts and represent the requirements and change impacts for their relevant Business area(s).

Support the business and project team in the creation of sufficiently detailed, clear and realistic business requirements aligned to agreed global business processes

Work collaboratively with other Business Analysts and Solution Architects to ensure that designs are truly end-to-end and that non-functional as well as functional requirements are considered in the design

Work in close partnership with Business Release Management and with Project Management to ensure on-time and on-budget execution & delivery of application changes. Where the change is entirely an application change restricted to the process areas of the Application Engineer, then the Application Engineer will be expected to manage the change through its lifecycle i.e. not all changes will have specialist Project Managers assigned to them with Architects fulfilling this, limited project management role.

Take accountability for key project deliverables, & where relevant assure the quality of relevant deliverables as produced by partners/internal delivery teams either as part of a workflow or by spot checks as appropriate

Ensure that requirements are testable and incorporated into user acceptance and end-to-end integration testing with the business

Work collaboratively with:

Business Stakeholders to ensure that solutions fulfil their future strategic needs and challenges

Business Process Owners on business process change, identify and devise solutions that optimize business process performance, capability and competitiveness, and be IT point of contact.

Business customers to identify business requirements and effectively communicate impact, cost and benefits of new and changed demands

Process owners to identify and devise solutions that optimize business process performance, capability and competitiveness

IT Architecture, Delivery and Support to ensure clear understanding of requirements and effective IT testing so that the solutions delivered to the business are efficient and effective, meeting the customer experience expectations.

Work collaboratively with or take responsibility for:

Test Lead to define the testing approach and the components of testing to ensure traceability of requirements and effectiveness of overall solution.

Change Management/Communication Lead to ensure the Change Management, Training, and Communications plans and delivery support the Stakeholder Analysis.

Required Skills and experience

In-depth functional understanding ofrelevant function modules in SAP and ideally within S/4HANA

Good understanding of Business Processes in the life sciences / pharmaceutical domain.

Ability to facilitate meetings to gather testable business requirements from business users, prepare functional specifications, identifykey changes and impacts, and partner with the business to develop super users, robust test scenarios, and end user training to adopt and assimilate changes.

Familiarity working with customized SAP environments and interfaces with Non-SAP systems (e.g. LIMS, MES, Planning Systems, etc.).

Very good understanding of integration of SAP modules in end-to-end business processes.

Understanding of ITIL processes and Application life cycle management.

Understanding of GXP and SOX requirements and working experience in a validated environment.

Ability to work in large, globally distributed, and diverse teams.

Exposure to Run SAP (Solution Manager) methodologies.

Excellent communication and interpersonal skills.

Good leadership behaviors and proactive approach to problem solving.

Some project management experience is especially helpful.

10000455 D ITBA Operations
Education: Any Graduate
Industry: Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial

Skills Required