Job Title - Operations Team Leader, AS Location- Jaipur, India Role Description: The Supervisor/SME will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. Candidates need to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. Candidate should ensure that all queries/first level escalations related to routine activities are responded to within the time frames pre-specified. Should take responsibility and act as backup for the Peers in their absence and share best practices with the team. What we\xe2\x80\x99ll offer you As part of our flexible scheme, here are just some of the benefits that you\xe2\x80\x99ll enjoy.
Best in class leave policy.
Gender neutral parental leaves
100% reimbursement under childcare assistance benefit (gender neutral)
Sponsorship for Industry relevant certifications and education
Employee Assistance Program for you and your family members
Comprehensive Hospitalization Insurance for you and your dependents
Accident and Term life Insurance
Complementary Health screening for 35 yrs. and above
Your key responsibilities
Review client account opening documentation as per regulatory and internal policies.
Understanding of power of attorney processing and client onboarding controls.
Oversight on notifications preparation and timely client & business.
Assist in managing miscellaneous reporting processing.
Processing of securities orders such as
Closure of accounts / deposits / investment products
order registration/modification/deletion
Collection of payment orders
Editing lists
settlement of internal deposits
handling of written orders
Support project team on all data migration projects.
Bringing controls and efficiencies in existing process.
Should be SME and help team in troubleshooting on day to basis.
Assist team manager in various queries from onshore, FO, auditors and various stakeholders.
Your skills and experience
German Language B1/B2 level is must for this role.
Good understanding of financial product and markets like Bonds, equities & other financial products.
Good communication skills and can interact independently with various stakeholders.
At least 7+ years\xe2\x80\x99 experience in Security Services in any Private Banking.
Prior experience of Team management would be an added advantage.
Hands on experience in reviewing client on-boarding documentation.
Willing to work in Multiple/ rotational Shifts.
How we\xe2\x80\x99ll support you
Training and development to help you excel in your career.
Coaching and support from experts in your team
A culture of continuous learning to aid progression.
A range of flexible benefits that you can tailor to suit your needs.
About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm Our values define the working environment we strive to create \xe2\x80\x93 diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
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