Job Description

Job Responsibilities:

Oversee daily backend operations tasks (HR, Talent, QA, Billing & Scheduling related), ensuring accuracy and consistency across the team. Guide team members on standard procedures and best practices to reduce errors. Coordinate with the U.S. team to stay updated on new processes and share them with the team. Manage multiple tasks and priorities in a fast-paced work environment. Ensure smooth communication of policy and process changes across teams. Support and mentor team members to maintain a positive and collaborative work culture. Address team concerns professionally and promote open, respectful communication. Set clear team goals and provide regular feedback and coaching. Identify potential issues early and work with the team to find effective solutions. Familiarity with platforms like

WellSky, RingCentral

and

Paylocity

is a strong advantage.

Profile Requirements:

Proven experience in leading teams within a fast-paced and dynamic work environment. Strong organizational skills and the ability to manage multiple projects simultaneously. Excellent communication skills and ease of collaboration with U.S.-based teams and stakeholders. A continuous improvement mindset with a focus on efficiency and productivity. High attention to detail with a commitment to quality and compliance. Proactive in identifying and resolving problems before they escalate. Promotes a supportive and team-oriented work atmosphere.
Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹38,000.00 per month

Benefits:

Health insurance Paid time off
Work Location: In person