1-3 years of relevant experience in Operations Management, preferably in Transportation or Logistics
Willing to work in rotational shifts
Key Responsibilities1. Team Leadership & Supervision
Supervise the operations team, including drivers and support staff, ensuring smooth coordination and productivity.
Assign daily tasks and responsibilities to maintain balanced workloads.
Conduct weekly team meetings to review goals, updates, and performance feedback.
Provide continuous training and support to enhance team capability and efficiency.
2. Operational Management
Manage day-to-day operational activities during the assigned shift.
Ensure all scheduled suppliers, drivers, and support staff are present and prepared for duty.
Maintain high standards of customer satisfaction and service quality.
Address operational challenges promptly and effectively to minimize disruptions.
3. Compliance & Quality Assurance
Implement and enforce Standard Operating Procedures (SOPs) to ensure operational consistency and compliance.
Conduct regular inspections to ensure vehicles and resources are in proper working condition.
Ensure adherence to company policies, safety protocols, and regulatory standards.
4. Reporting & Documentation
Prepare and submit daily or shift-wise reports outlining activities, issues, and resolutions.
Maintain accurate records of attendance, performance, and incidents.
Provide detailed operational updates and key metrics to the Reporting Manager.
5. Data Analysis & Process Improvement
Analyze operational data to identify trends, inefficiencies, and improvement opportunities.
Make data-driven decisions to enhance performance, cost efficiency, and service delivery.
Suggest and implement process improvements to optimize productivity.
Prepare analytical reports and presentations to support management decisions and strategic planning.
Key Skills & Competencies
Strong leadership and team management skills
Excellent communication and interpersonal abilities
Problem-solving and decision-making aptitude
Good knowledge of MS Excel and reporting tools
Ability to work under pressure and manage multiple priorities
Familiarity with transportation and logistics operations
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Health insurance
Leave encashment
Provident Fund
Ability to commute/relocate:
Navi Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)
Education:
Bachelor's (Preferred)
Experience:
Shift management: 3 years (Required)
Operations management: 3 years (Required)
Team management: 3 years (Required)
Customer relationship management: 3 years (Required)
Location: