Job Title: Operations & Order Coordination Executive
Key Responsibilities:
Follow up with customers regarding orders, deliveries, and payments
Handle and update order data accurately on Google Sheets
Book shipments through online portals or logistics partners such as Blue Dart and Safe Express
Coordinate with courier partners, monitor dispatches, and track shipment status online
Manage client communication professionally via
email and WhatsApp (English communication is mandatory)
Handle customer enquiries and ensure timely and effective query resolution
Coordinate fabric requirements with vendors as per order specifications
Coordinate order processing and execution with the production team
Follow up with the packing team to ensure timely order readiness and dispatch
Skills & Requirements:
Strong English communication skills (written and verbal) - mandatory
Good follow-up and coordination skills
Basic knowledge of Google Sheets / Excel
Ability to handle multiple tasks and work under deadlines
Experience in operations, logistics, or order management preferred
Job Type: Full-time
Pay: ?22,000.00 - ?26,000.00 per month
Work Location: In person
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