Job Description

Operations Officer Position Overview Job Title- Analyst Location- Jaipur Role Description The Analyst will be responsible for completion of day-to-day activity as per standards and ensure accurate and timely delivery of assigned production duties. He/she would need to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. He/she would need to act as a sufficient resource. He/she would need to ensure that all queries/first level escalations related to routine activities are responded to within the specified time frame What we\'ll offer you As part of our flexible scheme, here are just some of the benefits that you\'ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Ensure quality/quantity of processing is maintained as per the SLA. Should be capable to handle multiple deadlines. Ensure to process all payments in given TAT. Understanding of downstream and upstream of payments. Drive Partnership value with various internal teams. Performing previous day reconciliation & reporting. Liaison with onshore and supporting teams. Checklist to be maintained and reviewed on a daily basis. Identifying & posting of fund movement through SAP. Reconciling bank-owned GLs and accounts, auditing & reporting them to account owners and management. Driving process improvements in the team. Ensure timely completion of all request and adhere to Client Confidentiality. Update volumes in various spreadsheets/work logs accurately and on time. Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc). Escalate all issues in time, to the appropriate level, to avoid any adverse impact on the business. Ensure all the KOPs are updated properly. Driving process improvements in the team. Flexible with business hours respective to volume received Your skills and experience Functional Skills Have fundamental knowledge of Banking products, equity, Mutual funds etc. Understand importance of payments (incoming and outgoing), ACH payments. Knowledge of swift codes, routing number, chips ID, IBAN number would be an added advantage. Experience Knowledge of Payments and reconciliation. Experience in handling client escalations and resolutions in best possible manner. Needs to be a self-starter with significant ability to undertake initiatives. Should have Effective communication skills and fluency in Microsoft Office skills. Should be open to work in night shift. Knowledge of various banking products, equity market and their flow would be an added advantage. Education/Certification Graduates with good academic records. Good understanding of Reconciliation and payments process followed in US context. Exposure and working knowledge of US laws related to payments (Volker or Reg E) and mode of payments would be helpful. Any certifications in securities such as NCFM modules, FINRA Series 99 / CISI etc will be good but not compulsory How we\'ll support you Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About us and our teams Please visit our company website for further information: Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Click to find out more about diversity and inclusion at Deutsche Bank.

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