We are looking for an Operation Manager cum Client Relationship Manager...
Industry: Facility Management Service
Experience: 5 Yrs
salary: UP TO 40K
Location: Sec 74A, Gurgaon
Key Responsibilities:
Overseeing Operations: Managing day-to-day operational activities, ensuring service delivery is efficient and effective.
Client Management: Building, maintaining, and enhancing relationships with clients through excellent communication and support.
Problem Resolution: Addressing and resolving client issues and conflicts, acting as a point of contact for client concerns.
Process Improvement: Identifying opportunities to improve operational processes, enhance customer satisfaction, and boost productivity.
Performance Monitoring: Tracking key performance indicators (KPIs) to measure operational effectiveness and client loyalty.
Internal Coordination: Collaborating with other departments (e.g., sales, finance) to ensure a seamless customer experience
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Work Location: In person
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