Job Description

Job Title:

Operation Manager

Experience:

3+ Years (Operations / Team Handling)

Age:

Below 35

Roles and Responsibilities:

Lead and manage Counsellors, Senior Counsellors, and Student Service Administrators Ensure accurate and timely reporting with actionable insights Oversee enquiry management and lead allocation to improve conversions Support multiple branches to achieve enrollment and revenue targets Coordinate with other departments to align daily operations Ensure all operational activities meet standards and deadlines Handle staffing requirements, hiring, and onboarding Manage school operations when staff are absent Conduct audits to ensure policy and quality compliance Act as Operations Point of Contact (OPOC) between teams and branches Drive lead generation and market expansion activities Ensure academic and operational compliance with faculty coordination Maintain high service standards and customer satisfaction Implement brand promotion and market expansion strategies
Job Types: Full-time, Permanent

Pay: ?35,000.00 - ?40,000.00 per month

Benefits:

Provident Fund
Application Question(s):

1. How many years of experience do you have in Operations Management? 2. Do you have experience handling teams such as Counsellors / Sr. Counsellors / Admin staff? 3. Have you managed multiple branches or multi-location operations before? 4. Are you comfortable handling reporting, audits, and compliance activities? 5. Have you worked in an education / training institute environment? 6. Are you an immediate joiner?
Work Location: In person