Job Description

Oversee end-to-end daily operations including logistics, order dispatching, warehouse coordination, and reporting. Manage inventory levels, track stock movement, and coordinate timely restocking to avoid shortages. Handle supplier, manufacturer, and vendor coordination to ensure smooth production and replenishment cycles. Manage courier/3PL partners, monitor delivery performance, and resolve issues related to delays, RTOs, and lost shipments. Oversee returns and exchanges, ensuring smooth workflows and positive customer experience. Utilize Shopify for order processing, product updates, store management, and operational oversight. Use advanced Google Sheets skills for KPI tracking, data analysis, and creating operational reports. Identify operational bottlenecks, implement process improvements, and optimize costs across logistics, packaging, and warehousing. Collaborate with customer support and internal teams to resolve operational queries and maintain high service levels. Strong experience working in D2C-focused brands.
Job Type: Full-time

Pay: ?25,000.00 - ?32,000.00 per month

Experience:

Operations management: 1 year (Required)
Work Location: In person