Job Description

A Leading Retail chain of Stores is looking for candidates with experience in end?to?end retail operations across one or more stores, ensuring sales targets, profitability, inventory control, and high customer?service standards while leading store managers and front?end teams.
Key responsibilities
Oversee day?to?day store operations: staffing, store opening/closing, cash management, visual merchandising, and adherence to SOPs.
Own sales and profitability KPIs: plan and track store targets, drive conversion, average bill value, and repeat customers through effective in?store execution.
Manage inventory and stock movement: replenishment, stock accuracy, shrinkage control, audits, and coordination with warehouse/supply chain.
Lead and coach store managers/supervisors: hiring, training, rostering, performance reviews, and ongoing skill development.
Implement and monitor operational processes for customer service, returns/exchanges, billing, and complaint resolution.
Analyse store performance reports and take corrective actions on underperforming categories, stores, or processes.
Ensure compliance with company policies, statutory norms, safety, and hygiene standards across all locations.
Requirements
Required skill sets
5+ years of experience in retail operations (multi?store or large format), with at least 2-3 years in a team?lead / managerial role.
Strong people?management skills: leading store managers and large front?end teams, conflict resolution, and motivation.
Solid understanding of retail KPIs (footfall, conversion, ATV, UPT, stock turns, shrinkage) and experience using MIS/Excel and POS systems.
Proven ability in inventory management, process implementation, and audit/compliance in a retail environment.
Excellent communication and customer?service orientation; ability to handle escalations and ensure consistent brand experience.
Strong planning, problem?solving, and time?management abilities; comfortable working in a fast?paced, target?driven environment.
Benefits
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#RetailOperations
#RetailJobs
#StoreOperations
#RetailManagement
#RetailCareers
#InventoryManagement
#JobOpening
#NowHiring
#CareersInRetail

Skills Required