Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Key ResponsibilitiesOversee daily operations and management of a portfolio of 15-18 residential properties

Develop and implement operational policies, procedures, and service level agreements

Lead and manage a team of property staff including maintenance personnel, security, and other service providers

Ensure compliance with all relevant regulations, building codes, and health and safety standards

Monitor and control operational budgets, identifying cost-saving opportunities while maintaining quality standards

Coordinate with internal teams for preventive maintenance, repairs, and capital improvement projects

Manage tenant/resident relationships, addressing concerns and resolving issues promptly

Conduct regular property inspections to ensure high standards are maintained

Analyze operational data and prepare comprehensive reports for stakeholders

Implement sustainability initiatives and energy-efficient practices across properties

Liaise with contractors, vendors, and service providers to ensure service quality

Provide technical oversight for building systems including HVAC, electrical, plumbing, and mechanical systems

Required QualificationsBachelor's Degree in Electrical or Mechanical Engineering

Minimum 5 years of experience as a Property Manager specifically in residential buildings (commercial experience considered as secondary qualification)

Proven experience in managing properties in an Integrated Property Control (IPC) environment

Strong technical understanding of building systems, electrical infrastructure, and mechanical equipment

Ability to review and understand technical drawings, specifications, and maintenance protocols

Demonstrated leadership skills with experience managing operational teams

Excellent financial acumen with budget management experience

Strong negotiation and vendor management skills

Proficiency in property management software and MS Office suite

Preferred QualificationsProfessional certification in property or facility management

Experience with sustainability initiatives and green building practices

Knowledge of relevant local property laws and regulations

Experience with tenant retention strategies and customer service excellence

Background in implementing technology solutions to improve property operations

Experience with BMS (Building Management Systems) and smart building technologies

Skills & AttributesTechnical problem-solving abilities and engineering mindset

Strong analytical skills to evaluate building system performance and efficiency

Exceptional attention to detail in both technical and administrative matters

Strong communication and interpersonal skills with ability to explain technical concepts clearly

Ability to multitask and prioritize in a fast-paced environment

Customer-focused mindset with emphasis on service excellence

Self-motivated with ability to work independently and as part of a team

Data-driven approach to decision-making and operational improvements

Working ConditionsRegular travel between properties within the assigned portfolio

Flexible working hours may be required to address emergency situations

May include some weekend or after-hours availability for emergency response

If you're an experienced residential property professional with a strong technical background in electrical or mechanical engineering looking for your next challenge in a dynamic environment, we invite you to apply for this opportunity to lead our residential operations team.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.