Operations Manager

Year    Rajpura, PB, IN, India

Job Description

About Alerted


Alerted is Punjab's first AI-enabled video monitoring company, built in partnership with a Canadian technology firm. We monitor properties across

North America

in real time and prevent crimes using smart cameras, instant alerts, and trained human operators.

You will be working with systems and standards aligned to clients based in the U.S. and Canada, requiring professionalism and clear communication.

What You'll Do



Lead and oversee daily operations of the day-shift monitoring center Supervise monitoring operators, ensure protocols are followed, and keep shift records Respond to intrusions using two-way audio with a calm, firm, and professional voice Maintain incident logs and operational procedures Coordinate with support staff in case of camera, power, or internet issues May occasionally assist with night operations if required during special circumstances

Who We're Looking For



Fluent English speaker with strong verbal communication skills Smart, quick decision-maker who performs well under pressure Leadership experience in call centers, IT support, security operations, or military/police roles Comfortable using technology and learning new systems Highly organized, dependable, and willing to take ownership Open to living on-site and working closely with the founders during early growth

Salary and Perks



?35,000 - ?50,000 per month (depending on experience) Unfurnished 2BHK accommodation provided in the same building as the monitoring center Potential to earn camera-based bonuses or equity shares as the company grows Performance incentives and career advancement opportunities Full training provided

Location


Rajpura, Punjab
This is an on-site position with housing provided for the right candidate.

How to Apply



Apply on

Indeed

with your updated CV Record a short

2-minute video

introducing yourself and explaining why we should hire you Send your CV and video on

WhatsApp to +917087461192


Job Types: Full-time, Permanent

Pay: ?35,000.00 - ?50,000.00 per month

Benefits:

Flexible schedule Provident Fund
Schedule:

Morning shift Rotational shift Weekend availability
Supplemental Pay:

Commission pay Performance bonus Yearly bonus
Ability to commute/relocate:

Rajpura, Punjab: Reliably commute or planning to relocate before starting work (Preferred)
Education:

Higher Secondary(12th Pass) (Required)
Experience:

Team management: 3 years (Required)
Language:

English (Required)
Work Location: In person

Expected Start Date: 01/08/2025

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Job Detail

  • Job Id
    JD3858950
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Rajpura, PB, IN, India
  • Education
    Not mentioned
  • Experience
    Year