We are pleased to inform you that we have an urgent opening for the post of Operations Manager - MICE Events
Location -
Andheri East
Industry -
Events Services
Key Responsibilities :
Operational Planning & Execution
Lead the full-cycle planning and delivery of MICE events, from proposal to post-event evaluation.
Develop detailed project timelines, logistics plans, and event run sheets.
Oversee event venues, audio-visual needs, catering, accommodation, delegate transportation, and staffing.
Ensure smooth onsite and virtual operations, including contingency planning.
Client & Stakeholder Management
Act as the primary contact for corporate clients and internal stakeholders.
Conduct needs analysis and translate client briefs into executable event plans.
Provide regular updates, reports, and budget tracking to clients and leadership.
Supplier & Vendor Coordination
Source, negotiate, and manage relationships with venues, production teams, travel partners, and other suppliers.
Ensure vendor compliance with contracts, service-level agreements, and quality expectations.
Team Leadership
Supervise and mentor event coordinators and freelance/on-site event staff.
Manage cross-functional collaboration with marketing, sales, finance, and creative teams.
Budget Management
Create and manage event budgets; track expenses, invoicing, and post-event reconciliations.
Identify cost-saving opportunities without compromising quality or client experience.
Compliance & Risk Management
Ensure compliance with health and safety regulations, travel advisories, and local laws.
Manage risk assessments and crisis management plans for each event.
Post-Event Reporting
Conduct post-event evaluations and client feedback sessions.
Analyze KPIs such as attendee satisfaction, ROI, and engagement metrics.
Implement learnings for continuous improvement.
Preferred Attributes:
Experience with sustainability practices in events.
Familiarity with hybrid and virtual event technologies.
Multilingual capabilities (for international clients/events).
Interested candidates can share their resume on hr@cwe.in / 8655639860