Job Description

Position:

Operations Head

Organization:

Sakshar Academy

Location:

Andheri

Reports To:

Management

Role Overview :

The Operations Head will be responsible for the

end-to-end operational management

of Sakshar Academy. The role focuses on effective execution of academic operations, smooth day-to-day functioning of the institution, and coordination between academic and administrative teams.

The ideal candidate must have

prior experience in academic operations

and possess strong administrative, coordination, and problem-solving skills.

1. Academic Operations & Administration

Oversee daily academic operations to ensure smooth functioning of institutional activities. Ensure effective communication and implementation of institutional policies, SOPs, and schedules. Support academic planning, timetable execution, examinations, PTMs, and institutional events. Coordinate between teaching faculty, administrative staff, and support teams. Assist management in preparing and executing the

annual operational and academic support plan

.

2. Examinations & Academic Event Support

Oversee operational execution of internal assessments and examinations. Coordinate logistics for exams, invigilation support, seating arrangements, and supervision. Support PTMs, orientation programs, annual functions, workshops, and academic events.

3. Parent, Student & Faculty Coordination

Act as an operational escalation point for parents and students. Coordinate with faculty for scheduling, academic support, and day-to-day operational requirements. Address operational queries and concerns promptly and professionally.

4. Reporting & Documentation

Prepare and submit daily, weekly, and monthly operational reports to management. Maintain records related to academic operations, examinations, and institutional activities. Conduct regular reviews with admin coordinators and academic teams to track operational effectiveness.

5. Additional Responsibilities

Support institutional growth initiatives and expansion plans. Supervise temporary staff or event-specific personnel when required. Undertake additional responsibilities as assigned by management in line with institutional objectives.

Preferred Experience & Skills

5-8 years

of experience in academic operations or institutional administration Strong understanding of academic workflows and examination processes Excellent coordination, communication, and people management skills Ability to manage multiple stakeholders and priorities Strong documentation and reporting capabilities
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person