The Operations Manager is responsible for planning, coordinating, and overseeing day-to-day operations across the manufacturing plant and head office. The role ensures effective production, quality compliance, timely supply chain activities, and smooth coordination between departments to achieve organizational goals.
Key Responsibilities1. Production & Plant Operations
Oversee daily production activities and ensure targets are met.
Monitor efficiency, machine utilization, manpower deployment, and process adherence.
Ensure strict compliance with GMP, safety, and regulatory norms.
Coordinate with QC/QA for product testing, approvals, and batch release.
2. Supply Chain & Inventory Management
Ensure timely availability of raw materials, packaging, and consumables.
Monitor stock levels (RM, PM, WIP, FG) and maintain minimum reorder points.
Coordinate dispatch, logistics, and warehouse operations.
3. Quality & Compliance
Ensure operations meet company standards and regulatory requirements.
Support internal/external audits, documentation, and CAPA implementation.
Enforce safety, hygiene, and SOP compliance across all departments.
4. Administrative & Team Management
Manage plant manpower, shift planning, and task allocation.
Lead and motivate staff to achieve operational excellence.
Oversee attendance, discipline, training, and performance of team members.
5. Coordination with Head Office
Act as the central communication link between Plant and HO (Purchase, Sales, HR, Finance).
Submit daily/weekly/monthly operational reports and MIS dashboards.
Support management in strategic planning and decision-making.
6. Cost Optimization & Continuous Improvement
Drive cost-saving initiatives in production, utilities, and procurement.
Lead improvement projects such as 5S, Lean, Kaizen, and process optimization.
Reduce downtime, wastage, and quality rejections.
Skills & Qualifications
Bachelor's degree in Supply Chain, Operations, Engineering, or related field; MBA preferred.
5-12 years of experience in operations, inventory, warehouse, or supply chain roles.
Strong knowledge of logistics, procurement, warehouse management, and ERP systems.
Excellent negotiation, analytical, and leadership skills.
Ability to handle multi-tasking, problem-solving, and cross-functional coordination.