Job Description

We are seeking a highly organised, proactive, and quality-driven Operations Manager to streamline day-to-day operations including warehouse management, packing supervision, logistics coordination, and back-office processes. This role ensures that every hamper leaving TPIF represents our commitment to perfection and premium experiences.

Why Join TPIF?

Be part of a creative, dynamic and fast-evolving gifting brand. Work in an environment that values innovation, aesthetics and flawless execution. Play a key role in shaping the operational strength behind premium curated hampers.

Qualifications

Graduate in any discipline (Operations / Supply Chain preferred). 2-5 years of experience in operations, preferably in gifting, FMCG, e-commerce, or related fields.

Key Resposibilities for this position are highlighted below.

Warehouse & Inventory Management

Manage daily warehouse operations with proper stock organization and hygiene. Monitor inventory levels, maintain stock records, and perform regular audits. Coordinate with vendors for deliveries, quality checks, and material timelines. Ensure correct storage, labelling, and movement of products & packaging material

Order Execution & Packing Supervision

Oversee the fulfilment process from order intake to final dispatch. Lead and supervise the packing team to maintain TPIF quality standards. Create daily production schedules based on order priority and timelines. Conduct quality checks at every stage to ensure flawless output. Design support to craft styling and gift-wrapping team whenever required.

Administration

Maintain order sheets, GRNs, invoices, and dispatch documentation. Coordinate with the accounts team for billing, vendor payments, and documentation. Handle compliance files, vendor registrations, and organisational SOPs. Prepare MIS reports for stock movement, order status, and operational efficiency.

Team Leadership & Process Management

Train, guide, and manage warehouse, admin, and packing staff. Introduce process improvements to enhance speed, efficiency, and quality. Maintain discipline, safety protocols, and workflow optimisation.

Logistics & Delivery Coordination

Coordinate with courier partners and internal delivery teams. Plan efficient dispatch routes, especially for bulk corporate orders. Track shipments and proactively resolve any delays or issues.

Skills & Competencies Required

Strong organisational and planning skills. Experience in warehouse, operations, logistics, or e-commerce preferred. Ability to manage teams with a positive, solution-oriented approach. Excellent communication and basic computer proficiency (Excel/Sheets). Keen attention to detail and commitment to TPIF's premium quality standards. Ability to thrive in a fast-paced, deadline-driven environment.
Job Types: Full-time, Permanent

Pay: ?30,000.00 - ?40,000.00 per month

Benefits:

Paid sick time Paid time off
Ability to commute/relocate:

Bhiw i, Thane, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:

Operations management: 3 years (Required)
Language:

English (Required) Marathi (Required) Hindi (Required)
Willingness to travel:

25% (Required)
Work Location: In person