We are seeking an experienced and detail-oriented Operations Manager to oversee operations under the Authorized Dealer (AD-II) category. The role involves managing end-to-end transaction processing, ensuring audit & compliance, maintaining coordination with banks and internal departments, and driving operational efficiency. The ideal candidate will have a strong understanding of forex operations, remittance handling, and regulatory procedures.
Key Responsibilities:
1. Operational Management
? Supervise and manage daily operations related to outward remittances, including
education fees, living expenses, maintenance, gifts, medical treatment, and other
permitted purposes under the Liberalised Remittance Scheme (LRS).
? Ensure accurate verification and processing of Form A2, LRS declarations, and
supporting documents.
? Authorize transactions in line with internal approval limits and RBI guidelines.
? Monitor TT (Telegraphic Transfer), Wire Transfers, and SWIFT message creation and
reconciliation.
Ensure proper filing, maintenance, and audit readiness of all transaction-related
documents.
2. Regulatory & Compliance
? Ensure strict adherence to FEMA, RBI Master Directions, AML/KYC norms, and internal
compliance policies.
? Coordinate with the Compliance Officer for screening against sanction lists (UNSCR,
OFAC, EU, PEP) before processing transactions.
? Regularly update team members on new circulars or amendments issued by RBI.
? Assist in internal, concurrent, and statutory audits and ensure timely closure of audit
observations.
3.Team Management:
? Lead and mentor a team of operations executives and customer relationship staff.
? Allocate workloads, monitor productivity, and ensure training on updated RBI circulars
and operational software.
? Foster a compliance-oriented and customer-focused work culture.
4. System & Process Control:
? Oversee transaction entries in the forex/ERP system, ensuring accuracy in data uploads
to partner banks.
? Implement process controls to prevent operational lapses and financial risks.
? Liaise with IT/vendor teams for resolving system-related issues in the remittance
module.
5. Coordination & Stakeholder Management:
? Coordinate with banks (AD Category-I) for fund settlements, discrepancy resolution, and
swift credit to beneficiaries.
Requirements:
? Graduate/Postgraduate in Commerce, Finance, or Management.
? Minimum 5+ years of experience in Forex, Banking, or Financial Services operations.
? Hands-on exposure to AD2 & AD1 operations, remittances, audit & compliance, and
transaction processing.
? Strong expertise in bank coordination, documentation accuracy, and client management.
? Proficient in MS Office and CRM tools.
? Excellent communication, analytical, and problem-solving skills.
? Ability to perform under pressure while maintaining precision and efficiency.
Job Types: Full-time, Permanent
Pay: ₹500,000.00 - ₹800,000.00 per year
Application Question(s):
Do you have experience with Remittance handling?
Do you have experience handling SWIFT Copies?
Education:
Bachelor's (Required)
Experience:
Forex, Banking, or Financial Services operations: 5 years (Required)
Work Location: In person
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