Job Description

The

Business Operations Manager

will be responsible for streamlining and professionalizing all internal operations, especially in

Sales

,

Accounts

, and

Administrative functions

by designing

Standard Operating Procedures (SOPs)

and optimizing workflows. The role will also focus on

implementing digital tools (like Google Workspace)

, improving cross-team collaboration, and ensuring our business runs smoothly, efficiently, and transparently.

Key Responsibilities

Create and implement SOPs

for sales, accounts, client servicing, and internal workflows.

Set up and maintain

Google Workspace

(Drive, Gmail, Docs, Calendar, etc.) to standardize communication, data storage, and collaboration.

Optimize and automate operational processes

to reduce inefficiencies and improve productivity.

Build and maintain dashboards, trackers, and reports for real-time visibility into performance metrics.

Work closely with internal stakeholders to

identify pain points and provide actionable solutions

.

Lead and manage internal communication across departments and ensure alignment with business goals.

Oversee basic financial operations like expense tracking, vendor payments, invoicing coordination, and reconciliation oversight.

Ensure

accurate and timely documentation

, reporting, and compliance with standard business practices.

Resolve bottlenecks, conflicts, or operational issues proactively through strong

problem-solving skills

.

Collaborate with external vendors, accountants, consultants, and service providers.

Provide training to staff on new tools, SOPs, and operational protocols.

Report directly to the founders and play a strategic role in decision-making.

What we're looking for

4-10 years of experience in

operations, process management, or business administration

.

Prior experience in

real estate, construction, services, or high-volume sales businesses

is preferred.

Strong background in

process design, optimisation, and implementation

.

Proficiency in

Google Workspace

, CRM tools, spreadsheets, and business communication platforms.

Understanding of

basic financial workflows

(P&L, cash flow, vendor payments, etc.).

Excellent

stakeholder communication skills

- ability to work with teams across sales, accounts, tech, and leadership.

Strong analytical thinking and

problem-solving orientation

.

Highly organised, self-motivated, and able to manage multiple priorities in a fast-paced environment.

Bachelor's degree in Business Operations, or related field (MBA preferred but not mandatory).

Salary Range: 3 LPA to 6 LPA

Job Types: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

Benefits:

Provident Fund
Schedule:

Day shift Morning shift
Work Location: In person

Expected Start Date: 18/08/2025