Job Description

Job Responsibilities:

Oversee the complete order lifecycle--from purchase order processing to shipment and
delivery.

Manage and supervise documentation, logistics, inventory control, dispatch, and coordination
with buyers and suppliers.

Ensure timely execution of shipments in compliance with export/import regulations and
client specifications.

Monitor and enhance operational processes, identifying bottlenecks and implementing
improvements to optimize workflow.

Coordinate with finance, sales, warehouse, and supply chain teams to ensure smooth
operations across departments.

Ensure timely submission and tracking of shipping documents, customs clearances, and
EDPMS/IDPMS compliance.

Build and maintain relationships with logistics partners, customs agents, vendors, and clients to facilitate seamless communication.
Lead and mentor the operations team, providing direction, training, and performance

management support.

Track KPIs, operational performance, and cost-efficiency metrics, reporting regularly to
senior management.

Handle escalations and provide strategic resolutions to client or operational issues.

Preferred Candidate Profile

Graduate/Postgraduate in Business Administration, International Trade, Logistics, or related field. 5-6 years of proven experience in operations management, preferably in an export-import, trading, or logistics environment. Strong understanding of international trade practices, documentation, customs regulations, shipping procedures, and supply chain dynamics. Proficient in ERP systems and MS Office, particularly Excel and data analysis tools. Excellent communication, negotiation, and leadership skills. Strong analytical thinking and problem-solving ability. Ability to multitask, manage deadlines, and work collaboratively with cross-functional teams. Experience in managing teams and driving performance-based outcomes.
Job Type: Full-time

Pay: ₹10,000.00 - ₹45,000.00 per month

Application Question(s):

experience in Operations management? What is your current CTC?
Experience:

Operations management: 5 years (Required)
Location:

Andheri East, Mumbai, Maharashtra (Required)
Work Location: In person