Job Description

Job Title:

Operations Manager

Location:

Cygnus Hospital, Kurukshetra, Haryana

Job Type:

Full-time

Experience Required:

Minimum 7 years in healthcare or hospital operations management

About Us:

Cygnus Hospital, Kurukshetra, is part of the Cygnus Hospitals network--a chain of NABH-accredited, multi-specialty hospitals delivering high-quality, affordable healthcare across North India. We are committed to operational excellence, patient satisfaction, and clinical quality.

:

We are looking for an experienced

Operations Manager

to oversee day-to-day hospital operations at Cygnus Hospital, Kurukshetra. The ideal candidate will be responsible for ensuring efficient functioning of all non-clinical services, optimizing resource utilization, and supporting the delivery of high-quality patient care.

Key Responsibilities:

Oversee daily administrative and operational functions of the hospital Coordinate between clinical and non-clinical departments to ensure smooth workflows Monitor and manage hospital budgets, procurement, and cost efficiency Ensure compliance with healthcare regulations, NABH standards, and internal policies Supervise support services like housekeeping, security, F&B, maintenance, and front desk Implement SOPs and ensure adherence across departments Liaise with vendors, contractors, and external partners Generate MIS reports for management and analyze operational data Address patient grievances and ensure a high level of patient satisfaction Lead and train administrative staff for continuous improvement

Qualifications:

Bachelor's degree required (MBA in Hospital Administration or Healthcare Management preferred) Minimum 7 years of experience in hospital operations or healthcare administration Strong knowledge of hospital workflows, quality standards, and compliance Proficient in MS Office and hospital information systems (HIS) Excellent communication, problem-solving, and leadership skills Ability to work in a dynamic, high-pressure environment

What We Offer:

Competitive salary package Opportunity to grow with one of North India's leading hospital networks A professional, supportive, and collaborative work environment Training and development opportunities
Job Type: Full-time

Pay: ?14,931.67 - ?57,868.96 per month

Ability to commute/relocate:

Kurukshetra, Haryana: Reliably commute or planning to relocate before starting work (Required)
Experience:

Total: 5 years (Required)
Location:

Kurukshetra, Haryana (Preferred)
Work Location: In person