Job Description

SYNS Academy is seeking a dynamic and result-oriented

Operations Manager

to oversee day-to-day branch operations at the Kozhikode location. The role requires strong leadership, administrative control, and coordination skills to ensure smooth academic, operational, and student service functions.

Key Responsibilities

Manage

overall branch operations

including academics, administration, and facilities Coordinate with faculty, counselors, placement team, and support staff Ensure smooth

student onboarding, batch scheduling, and class execution

Monitor staff performance, attendance, and discipline Handle

operational planning, reporting, and MIS documentation

Maintain infrastructure, resources, and vendor coordination Ensure compliance with SYNS Academy policies and SOPs Support management in achieving

admission, retention, and placement targets

Resolve student, parent, and staff concerns professionally Coordinate events, workshops, audits, and internal reviews

Eligibility & Qualifications

Bachelor's degree in

Business Administration / Management / Commerce

or related field MBA or Operations-related qualification is an advantage Minimum

3-6 years of experience

in operations, administration, or branch management Experience in

education / training institute operations

preferred Strong command of

English and Malayalam

Proficient in MS Office, reporting tools, and basic analytics

Required Skills

Strong leadership and team management skills Excellent organizational and multitasking ability Problem-solving and decision-making mindset Strong communication and stakeholder management Ability to work under pressure and meet targets High level of integrity and accountability
Job Type: Full-time

Work Location: In person