hybrid supermarkets and e-commerce grocery platforms
, proudly expanding across Kerala. We're looking for a
strong, experienced, and dynamic Operational Manager
to lead and manage all our current and upcoming store operations.
Responsibilities:
Oversee the
daily operations
of all Kapra Daily stores across Kerala
Ensure consistent execution of
store standards, staff performance, and customer satisfaction
Take charge of
new store launches
, recruitment, and operational setup
Handle
inventory management, sales reporting, cost control
, and profitability
Monitor compliance with company policies, processes, and operational excellence
Train and lead store managers and ground staff effectively
?
Requirements:
Minimum
7-10 years of experience
in retail or supermarket operations
Proven experience in
multi-store management
Strong leadership and
team management
skills
Deep knowledge of
retail workflows, software systems, and customer service