Job Description

Join a high-growth startup redefining how users access real-time services. We need an

Operations Lead

to own end-to-end operations in a 24/7, hyper-paced environment. If you thrive under pressure, turn chaos into order, and live for execution--step up.

You'll Own

End-to-End Operations:

Command daily workflows--user support, vendor management, real-time system monitoring, and rapid-fire troubleshooting.

24/7 Execution:

Operations never sleep. You'll lead critical responses during nights, weekends, and high-stakes moments.

Process Building:

Transform ambiguity into scalable systems. Fix gaps before they break.

Frontline Firefighting:

Be the first responder for urgent user/business escalations.

We Need You If You Are

Razor-Sharp & Systematic:

You spot flaws, prioritize ruthlessly, and execute flawlessly.

Hands-On Owner:

Problems aren't delegated--you dive in and solve them.

Unshakeable Under Pressure:

Calm, decisive, and relentless when stakes are high.

Detail-Obsessed:

Precision is non-negotiable.

Hungry to Build:

This isn't a task-taker role--you'll shape our operational backbone.

Ideal Candidate

O

wnership mentality

Fluent in English + Hindi/regional languages (critical for user interactions). Based in

Bangalore

(or ready to relocate immediately). Proves you thrive in chaos (e.g., managed tight-deadline projects, crisis response, or high-volume operations).
Job Type: Full-time

Pay: ₹35,000.00 - ₹50,000.00 per month

Work Location: In person