Join a fast-growing, high-performance team redefining customer experience in India's consumer-tech space. We're looking for a sharp, proactive, and people-focused
Operations Manager
who can lead a team, solve problems fast, and deliver an exceptional user experience.
Position Details:
Role:
Operations / Concierge Manager
Location:
HSR Layout, Bangalore
Work Mode:
On-site
Experience Required:
1-3 Years
Schedule:
6 days a week | 60+ hours/week
Team Handling:
5-10 Executives
Responsibilities:
Directly manage user queries and deliver prompt resolutions
Lead and supervise a team of 5-10 support executives
Build, streamline, and implement SOPs and processes
Maintain user satisfaction and drive operational excellence
Coordinate with internal teams for smooth workflow
Monitor team performance and provide real-time support & feedback
Job Type: Full-time
Pay: ?50,000.00 - ?60,000.00 per month
Schedule:
Day shift
Location:
Bangalore, Karnataka (Required)
Work Location: In person
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